• support@legendsconnect.co.za
  • 0105346055

AUP & FUP

AUP & FUP

Acceptable & Fair Usage Policy

With regards to our consumer offerings Legends, Connect’s goal is to ensure that all its customers have fair access to the network. The AUP & FUP is engineered to ensure that there is not a situation where a select few are abusive of the network and affect the quality of service for the rest of the network users.

The AUP & FUP applies to all Legends Connect services unless otherwise stated on a carrier business mission-critical SLA service.

Fair Usage Policy (FUP)

We reserve the right to establish policies, rules, and limitations, from time to time, concerning the use of any service. You must comply with any bandwidth, data storage and other limitations we may impose, in our reasonable discretion. Failure to comply with these rules may result in your service being restricted, suspended or terminated, in our reasonable discretion.

With regard to our economy series on both the wireless & fiber networks, there are no set fair usages. The fair usages remain dynamic on relevant to network load. Should a client be demonstrating excessive unattended downloading we reserve the right to protect the experience of others and impose. Flagging of this kind of activity includes but is not limted to:

Rapidly downloading one file after another
Using robots, spiders, or other automated programs to download from the network/internet.


We reserve the right to manage our network and any IP Services and/or network services, for security purposes, and in order to optimize its efficiency for the benefit of all our Subscribers, including, without limitation, by way of the following: rate-limiting (speed), rejection or removal of spam or otherwise unsolicited bulk e-mail, anti-virus mechanisms, protocol filtering and imposing restrictions on your use. We may take any other action we deem appropriate in order to help ensure the security of our network and IP Services and to help ensure the integrity of the network experience for all Subscribers, including limiting your data traffic by controlling your network and/or bandwidth usage.

We will manage bandwidth usage to the best of our ability during peak periods, however, it remains a best-effort service.

We reserve the right to limit the number of emails that you may send in any given period or to limit the total message volume (amount of data) sent per hour.

You may not restrict, inhibit or interfere with the ability of any person to access, use or enjoy the Internet or any services, or create an unusually large burden on our network, including, without limitation, continuously uploading or downloading streaming video or audio; continuous FTP uploading or downloading, or otherwise generating levels of traffic sufficient to impede others’ ability to send or retrieve information, or to use the services in an abusive manner in connection with any unlimited or uncapped packages, options or promotions.

You may not use the service for unattended automated operation unless otherwise agreed. You may stay connected as long as you are actively using that connection. You further agree not to use Internet applications for the purpose of simulating network activity to avoid session inactivity disconnection.

Unless you subscribe to a business packages and you are permitted in terms of such business package, you may not use any services for anything other than your own personal use and you may not resell any services, receive any charge or benefit for the use of any services or provide Internet access or any other feature of the services to any third party or in any other way exploit the service for any commercial purposes. For example, you cannot provide Internet access to others through a dial up, ADSL or other connection, host shell accounts over the Internet, provide e-mail or news services, or send a news feed. You may not run a server (including game servers) in connection with the services. You may not provide network services to others via the services. In addition, you are prohibited from running servers for mail, http, ftp, irc and multi-user interactive forums. You may not share your services.